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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Crystelle Wallace

February 8, 2026

5  out of  5
rating by Crystelle Wallace
"Robert gives the best customer service for State Farm employee. Ask for him when you call. You won’t be sorry."
We responded:
"Hi Crystelle, Thank you for taking the time to share your experience. We value your feedback and look forward to seeing you again soon! If you ever need anything, please don't hesitate to reach out to our team. Sincerely, Jeff"
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Desiree Moore

February 7, 2026

5  out of  5
rating by Desiree Moore
"Robert Is great he is willing to do all he can for his clients thank you robert from jeff marks state farms insurance"
We responded:
"Desiree thank you for the 5 Star review!! I am so happy to hear Andrew was able to give you great service and find a policy to fit your need. "
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patricia Felix

February 4, 2026

4  out of  5
rating by patricia Felix
"Robert provided good customer service."
We responded:
"Thanks for the 4-star review! We genuinely appreciate your feedback about our El Sobrante office. If there is anything specific we can do to make your next experience even better, feel free to share, as we are always looking for ways to improve our insurance experience. "
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Juvy Rodesno

February 3, 2026

5  out of  5
rating by Juvy Rodesno
"Robert helped me answer was great with his Spanish"
We responded:
"Juvy, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Jeff Marks’s Team—we are always here to help!"
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Pichet Chaysawat

January 30, 2026

5  out of  5
rating by Pichet Chaysawat
"Robert was helpful and informed 😀"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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John Hovis

January 26, 2026

5  out of  5
rating by John Hovis
"Rob was very helpful and returned my call quickly. He was quick to proved me various quotes to meet my budget."
We responded:
"We are grateful for your 5-star review, John! Thanks for taking a moment to share your positive rating of State Farm Agent Jeff Marks’s Team here in El Sobrante . "
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Aly Kat

January 23, 2026

5  out of  5
rating by Aly Kat
"Recently purchased a vehicle and reached out to my current provider, Robert was very helpful and informed me of all the details of my new coverage. I like how easy it is to work with this office and the staff, always quick to respond. Thanks again Robert!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in El Sobrante to know that you had such a wonderful experience with us here on State Farm Agent Jeff Marks’s Team. Thank you so much for the 5-stars, Aly! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Jeff Marks’s Team anytime. "
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Randi Hartwell

January 21, 2026

5  out of  5
rating by Randi Hartwell
"Robert is the best, so helpful!"
We responded:
"Hey Randi, We're delighted to hear about your experience! We're always happy to help so don't hesitate to contact us if you ever need anything. We look forward to serving you many more times in the future! It was a pleasure to serve you."
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Terrance Mccants

January 19, 2026

5  out of  5
rating by Terrance Mccants
"Robert has always been helpful to me in answering questions I may not be familiar with. He takes his time to make sure I understand what's going on. I appreciate his service. He's a good State Farm Employee."
We responded:
"Thank you for your kind review of State Farm Agent Jeff Marks’s Team. We appreciate it! Thank you for the amazing review, Terrance! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "
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Jason Carbaugh

January 14, 2026

5  out of  5
rating by Jason Carbaugh
"Very nice. Very informative"
We responded:
"We are grateful for your 5-star review, Jason! Thanks for taking a moment to share your positive rating of State Farm Agent Jeff Marks’s Team here in El Sobrante . "
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blue skyvoid

January 13, 2026

5  out of  5
rating by blue skyvoid
"I worked with Robert on the phone to set up my insurance, and he was extremely helpful and communicative. This was noticeably good service, and I was genuinely impressed!😎"
We responded:
"blue, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Adam Benzuly

January 13, 2026

5  out of  5
rating by Adam Benzuly
"Robert was very helpful and informative! Best explanation of how to understand my homes replacement cost!"
We responded:
"Hi Adam, We are grateful and appreciate the time you took to leave your review. It's feedback like yours that reminds us why we do what we do. We're always happy to assist so don't hesitate to reach out to us if you need anything. We look forward to seeing you again soon."
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Me Me

January 8, 2026

5  out of  5
rating by Me Me
"Great service from Robert He listened to what I needed and throughly explained the policy. It was a pleasure doing business with Robert."
We responded:
" Thanks for choosing us and leaving such a great review! Hearing that your experience went well really makes our day. We look forward to providing you with more great experiences in the near future. See you next time!"
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Ivan Ortega

January 5, 2026

5  out of  5
rating by Ivan Ortega
"Robert was very formative and helped me with my insurance"
We responded:
"Hey Ivan, Thanks for the kind words! We are happy to read that our team has been able to provide exceptional service for you. We look forward to keeping up the great work! Sincerely, Jeff"
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Stanley

January 2, 2026

5  out of  5
rating by Stanley
"Robert was very helpful"
We responded:
"Hello Stanley, We are grateful and appreciate the time you took to leave your review. We value your feedback and look forward to seeing you again soon! We look forward to keeping up the great work! Hope you visit us again soon!"
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Ozzkar Valladares.

January 2, 2026

5  out of  5
rating by Ozzkar Valladares.
"Robert was very informative and helpful"
We responded:
"Thank you for your 5 star review!!!! "
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Khoa Cao

December 29, 2025

5  out of  5
rating by Khoa Cao
"Very help fun!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Eleanor S

December 29, 2025

5  out of  5
rating by Eleanor S
"Robert at State Farm insurance was so helpful. He submitted my policy payment as well as updated my information to ensure everything on my policy was current & correct. I previously tried using the online system & unfortunately my info was not matching their records. It was very frustrating but Robert promptly returned my call & got everything squared away. I got my email confirmation & I was relieved. This happened right at Christmas so now I can enjoy my New Year. Thank you Robert."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Andrea Delly

December 29, 2025

5  out of  5
rating by Andrea Delly
"Robert from State Farm is always willing to assist with any concerns you may have , he always works with me and assists me with my car policy , he provides excellent customer service! Thank you !"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Robert Johannessen

December 22, 2025

5  out of  5
rating by Robert Johannessen
"Robert was very helpful and knowledgeable!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Dredirt217

December 15, 2025

5  out of  5
rating by Dredirt217
"Great service,professional, and answered all my questions. Thanks Robert"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Dee Lofton

December 13, 2025

5  out of  5
rating by Dee Lofton
"The best phone interaction I have had! He was very knowledgeable, friendly, patient, gave realistic insight and options to best suit my insurance needs!! Definitely look forward to doing business with this type of service in the future!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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David Hassell

December 12, 2025

5  out of  5
rating by David Hassell
"Working with Robert at state farm to go over my policys was great. He was very polite and easy to work with, he took his time to carefully look over my policy's and explain the cost for each policy."
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Marie King

December 5, 2025

5  out of  5
rating by Marie King
"Robert is always very helpful and answers all my questions ! Very thorough when going over my concerns ."
We responded:
"Marie thank you for your 5 star review!!"
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alex mendoza

December 4, 2025

5  out of  5
rating by alex mendoza
"Great service! Jeff and Robert are always there to help out."